Terms of Service — ADHD Coach (English version)
Provided for convenience; the Polish version prevails. Consult a qualified lawyer in case of discrepancy. Certified DE/FR/ES translations are required before launch in those markets.
Version: DRAFT 0.2 (first release, R1) · Effective date: [DATE]
1. General
1.1. These Terms govern use of the mobile app ADHD Coach (the "App"), provided by LUMA Sp. z o.o. (LUMA Spółka z ograniczoną odpowiedzialnością), ul. Gawronia 15, 04-785 Warsaw, Poland, KRS: 0001244636, NIP: 9522285489, REGON: 544875680 (the "Provider", "we"). Contact: support@lumasoft.pl.
1.2. The Terms are available free of charge in the App (works offline) and at https://adhdcoach.lumasoft.pl/en/terms/. You can save or print them.
1.3. The App is for people aged 16 or over. On first launch we ask for your date of birth, which is stored only on your phone. People under 16 may not use the App.
1.4. The agreement for use of the App (an electronic service) is concluded when you install the App and accept the Terms, and lasts until you uninstall it (section 9). Use of the App is free of charge.
1.5. Technical requirements: an Android or iOS phone with a system version supported by the store you downloaded the App from. The App works without internet access and without an account.
2. What the App does and what it is not
2.1. ADHD Coach is a wellness / day-organisation app for people who find planning and focus difficult. Scope in this version ("Core Features"): capturing thoughts and tasks, a task list with due dates and steps, a day plan, a focus timer, setting your energy level, local reminders, an end-of-day close, routines and start plans, an archive, backup (file export and import) and the Support screen.
2.2. Data you enter is stored on your phone. This version has no sync between devices, so losing or replacing your phone without a backup means losing the data. You make the backup yourself (file export); the file is not encrypted, so keep it somewhere safe.
2.3. ADHD Coach is NOT a medical device, a therapy service, a diagnostic tool or treatment. It does not diagnose, does not replace a doctor, psychiatrist or psychologist, and creates no therapist–patient relationship. For diagnosis or treatment, consult a professional.
2.4. Support screen and crisis-signal detection — scope of the feature. The Support screen contains helpline numbers and the emergency number for the selected country, stored in the App (they work offline). The App checks the text you type against defined rules, on your phone, and when it recognises a crisis signal it shows a card with helpline numbers. This feature is information and additional support; it is not an emergency service, crisis intervention or monitoring. It only covers text you type in the App, only while you use it; it will not recognise every message and does not contact anyone on your behalf. It does not replace professional help or the emergency number 112. Helplines are shown whether or not you have an account.
2.5. If your life or health is at risk, call 112 (EU emergency number) or use the helpline for your country from the Support screen.
3. Optional features that may appear in the future
3.1. This version contains no AI-based features, coach conversation, paid subscription (Premium) or in-app purchases. No account is needed.
3.2. We may add optional features in the future, in particular ones requiring an account, processing of data off your phone, use of AI, or payment. We will introduce them only with separate information about their scope, terms and price and, where the law requires, your separate consent (e.g. consent to processing of health data under Art. 9 GDPR). They will be off by default. Declining or opting out of such a feature will not limit Core Features in the version of the App you have already installed.
3.3. Such changes require amending the Terms under section 8; paid features will be offered on separate terms shown before purchase.
4. Rules of use
4.1. Use the App lawfully and in line with the Terms. In particular, you must not interfere with the App's code or protections, decompile it beyond what the law allows, supply unlawful content through it, or use it for unlawful purposes.
4.2. You are responsible for the content you enter and for securing your phone and the backup files you create.
5. Licence and intellectual property
5.1. We grant you a non-exclusive, non-transferable, free licence to use the App on your devices for personal use, for as long as it is installed.
5.2. Rights to the App, its code, design, texts and trademarks belong to LUMA Sp. z o.o. or its licensors. Open-source components are subject to their own licences.
5.3. Content you enter (tasks, notes, backups) remains yours. We do not access it because it is stored on your phone; you grant us no licence to it.
6. Liability
6.1. We are liable for non-performance or improper performance of the agreement under the general rules of the Polish Civil Code. We do not exclude or limit liability for death, injury or damage to health, or for damage caused intentionally, nor any consumer rights under mandatory law.
6.2. The App is an organisational tool. We do not guarantee outcomes (e.g. that tasks will get done) or that the App will be error-free; the scope of the features is described in section 2. This does not limit your rights in case of non-conformity of the digital service with the contract.
7. Complaints
7.1. You can submit a complaint about the App or service by e-mail to support@lumasoft.pl or by post to the address in 1.1. Please include a description of the problem, your phone model, system version and App version, and your contact details.
7.2. We will respond to a complaint within 14 days of receiving it. If the complaint is justified, we will remedy the non-conformity or, if that is impossible, tell you about the available options under consumer law.
7.3. A consumer may use out-of-court dispute resolution, including contacting the county/city consumer ombudsman, the Trade Inspectorate or the President of UOKiK (https://uokik.gov.pl). The EU ODR platform has been closed and is not available. [Position on participation in ADR — to be completed after a management decision.]
8. Changes to the Terms
8.1. We may change the Terms for valid reasons: changes in law or authority guidance, changes to the scope or features of the App (including adding the features in section 3), security, requirements of app stores, correcting errors.
8.2. We will notify you in the App at least 30 days before a change takes effect, stating its content. If you do not accept it, you may stop using the App at no cost by uninstalling it (section 9). Existing agreements are not affected before this period ends.
8.3. A change that requires your consent under the law (e.g. consent to processing of health data) will apply to you only once you give it.
8.4. If a change materially worsens access to or usability of Core Features, we will notify you in advance and allow you to export your data, and you may stop using the App at no cost.
9. Ending use
9.1. You may stop using the App at any time by uninstalling it. Uninstalling removes the data the App stored locally on your phone (without a prior export it cannot be recovered).
9.2. Instead of uninstalling, you can delete all data stored on your phone in the App's settings.
9.3. We may end the availability of the App for valid reasons (e.g. legal or security reasons, or ceasing operations), with at least 30 days' notice in the App and a possibility to export your data.
10. Governing law
10.1. Polish law applies. If you are a consumer living in another EU state, this does not deprive you of protection under the mandatory provisions of that state's law, and you may also bring proceedings before the court for your place of residence.
10.2. We process personal data under the Privacy Policy: https://adhdcoach.lumasoft.pl/en/privacy/.
11. Contact
LUMA Sp. z o.o., ul. Gawronia 15, 04-785 Warsaw, Poland (KRS: 0001244636, NIP: 9522285489, REGON: 544875680) · email: support@lumasoft.pl